Our Gift Registry

At Cinnamon and Spice, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as your rights regarding that information.

1. Information We Collect

We collect various types of personal information from our customers and website visitors, including but not limited to:

• Personal Identification Information: Name, email address, phone number, postal address, and payment details.
• Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.
• Order Information: Details about products purchased, shipping details, and any preferences you provide.
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2. How We Use Your Information

Cinnamon and Spice may use your personal information for the following purposes:

• Order Processing: To process your orders and deliver products and services to you.
• Customer Service: To respond to your inquiries and provide support.
• Marketing: To send you promotional emails about new products, special offers, or other information we think you may find interesting, with your consent.
• Improvement of Services: To analyse usage patterns to improve our website, products, and services.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, delivery companies), if those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow). These cookies help us recognize your browser and capture certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. If you disable cookies, some features of our website may not function properly.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. These individuals are required to keep the information confidential.

While we strive to protect your personal information, we cannot guarantee its absolute security, and you provide your information at your own risk.

6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the following rights regarding your personal information:

• Access: You have the right to request access to your personal information that we hold.
• Correction: You have the right to request correction of any inaccuracies in your personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain conditions.
• Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

Cinnamon and Spice reserves the right to update this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

8. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Cinnamon and Spice
Email: admin@cinnaspice.co.za
Phone: +27 83 858 9831
Address: 1249 Embankment Road, Inkwazi Office Park, Centurion, Pretoria, South Africa.